People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. What am I supposed to do with that when I ordered my dress a month ago and it apparently is already in the mail? Well, to my surprise, the dress popped up again on the BHLDN website available in ALL sizes recently (at this point, it has been about two months from the purchase date and from the time I attempted to exchange the dress the first time). If you are not satisfied with your purchase, please let us know so we can help. Learn about our return policy, with easy steps to make a return. If you want to return the BHLDN gowns, you specifically go to the returning gown link located in the return policy section. Many users have picked the items and check out. I said I needed a dress overnighted. You always find the easy ways to shop. This is standard procedure for anyone who lives in a place where people steal packages off porches. Truly the most appalling customer service I have ever experienced. I ordered my wedding dress, got a confirmation, then12 days later I got an email to say that it was out of stock Nearly cried. Terrible Company. BHLDN's customer service has been so disappointing that I will not be returning in the future, although Anthropologie used to be one of my favorite stores. They said they'd let me know in 72 hours if they had the dress I ordered originally in stock. Customer Experience. Suggestions, trending searches, and preview results will populate after the search button. I was told it would take between 1 and 24 hours to receive the correct E-gift card and that if I did not receive it in 24 hours to call back. Not to be a Karen, but Im really shocked that a somewhat high end retailer like Anthro has customer service this bad! I call and the person informs me that they tried to charge the account multiple times, giving me the dates through the past 3 months, and one time it got approved and was ready to ship and then when they went to process the charge again it was declined and then declined another time, which makes little to no sense, I know. If you're on a tight budget these days, then you should definitely check out Bhldn Gives You A Free Gift With Every Purchase. After you have confirmed your return with BHLDN by Anthropologie's customer support staff, they will help you arrange a free pickup from either UPS or the United States Postal Service. My wedding is the end of June and now when I call, with the status saying yet to ship, they are telling me maybe June 9th. We weren't even done! Use this comments board to leave complaints and reviews about BHLDN. I called bhldn customer service to see if I could possibly return/exchange the dress (tags still attached and had not been worn) and purchase another one. I ordered a bridesmaid dress from BHLDN in store in October of 2022. She then put me on hold for 10 minutes while she went to check stock. Privacy Policy. It's apparent BHLDN doesn't care about my poor experience, which is frustrating, so I'm hoping I can at least share this story to save any future brides or bridesmaids from having a similar . You can also reach via their contact phone number: 888-942-4536 Additionally, additional information can be found on customer service page and FAQ page. I order 3 small tops and 1 full wedding skirt. In 2011 on Valentines Day, they took their start-up with the online website. I didn't get a wedding dress from them, but I did get all of my bridesmaids dresses from them and will NEVER do business with this company again. MORE+, Save money while shopping online if you use Bestseller All Customer Love as low as $50. It took one month to arrive. Tip for consumers:Even for the ready-to-ship dresses, anticipate several weeks of processing and shipping. I really had a nice experience in the store and love my dress. I tried to return a brand new, never worn dress that was still on their website for full price. And paste your own return label. Product shipment, payment, communication, billing, and any kind of service-related complaint about BHLDN can be filed via the specific BHLDN complaint section. Need an ASAP answer? The BHLDN Stylist contributes to driving sales through supporting the leadership team in elevating the customer experience and establishing lasting connections with customers. Many users have picked the items and check out. The lady that helped me was super rude. Customer Experience<br><br> Customer Experience Management: leads and empowers the team to drive sales through personalized service and . You will save $16.62 on average in Save An Further 70% At Bhldn Today. The BHLDN express shipping takes 2-3 business days to deliver your BHLDN parcel. . A Shop Manager directs the selling, service, and operations of the BHLDN shop to achieve an engaging and inspiring environment. The BHLDN return policy states that: Customers can get a full refund on eligible items if they are returned within 30 days of purchase or delivery Products must have tags and be in their original packagings Merchandise must be unworn and in mint condition (wedding and guest dresses cannot be altered before returning) You can chat with an agent on their live chat support page. If I could give their customer service negative stars I would. Sign up here. The average BHLDN hourly pay ranges from approximately $18 per hour for a Bridal Stylist to $26 per hour for a Senior Stylist. Submit a complaint and get your issue resolved. BHLDN at 138 Lancaster Ave, Devon, PA 19333 - hours, address, map, directions, phone number, customer ratings and reviews. Then you can go to the Order History, enter your BHLDN order tracking. Many consumers are unable to pose their problems on the ground due to geographic restrictions, therefore, currently the best approach for them is BHLDN online customer service. All depends on the methods of returning. MORE+, Enjoy $12.64 Average Savings your orders with Bhldn.Com: 25 Percent Off Discounted Items. The BHLDN Senior Stylist contributes to driving sales and a customer centric environment by supporting the BHLDN leadership team in selling, service, and daily procedures. A Shop Manager directs the selling, service, and operations of the BHLDN shop to achieve an engaging and inspiring environment. The BHLDN order delivery is varied upon the timing of the order placement, the final destination of the parcel and also if the ordered item is stocked-in or not. monetization. Orange County finally has a BHLDN!!!!! As an Amazon Associate, we may earn commissions from qualifying . Position: BHLDN Senior Stylist Full-Time. If you shop online, then the store is open for 24/7. Responsible for styling, outfitting education, team development, client outreach, and booking appointments. For existing furniture orders, please call us. Or you can find a physical store. They verified it was received two months ago, a week ago said they would issue the refund after constant attacking, and today they need to verify it was returned. Bottom line: it may be helpful to ask them for a name whenever you talk with someone on their customer service line (per management today, they will only give you their first name and last initial, but this may be worth it just to have proof, as that seems important), to talk with multiple people if you are trying to return an item within the window and are told you cannot for ANY reason, and/or to go the paper trail route via email. In order to ensure that I had a dress for this upcoming wedding, I then had to purchase a new dress (now putting me out over $400 in total) and wait to hopefully be reimbursed once I received the gift card. purchases from Amazon.com. I ordered my wedding dress from this company. I actually came here twice to try on dresses. BHLDN does not accept returns after 30 nor will they give you a credit. My wedding is in 4 weeks. More saving tips are prepared for you. At the start, the customer service representative was helpful. Customer Experience. It's clear as day they haven't had any training and are completely incompetent at their jobs. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Supervisor was so rude on the phone! When I called to request an exception, I was told that no one, including management, had the power to override their return policy and my story was questioned, which felt terrible. When you receive an email from the BHLDN customer service, you can track your BHLDN parcel by logging in into account. Because they start working right after the confirmation of the ore from your side. More posts from the weddingplanning community. So, please consider only five business days for your BHLDN delivery. I have never dealt with such horrid customer service. They are an expert in the stores operating procedures and contribute mentorship to the associate and stylist team. The dress I ordered (a Remy in a size 16) was backordered and I received it at the end of November 2022. Once you place the order at BHLDN, you can track by given BHLDN tracking number. BHLDN's corporate address is BHLDN LLC, 5000 South Broad Street, Philadelphia ,, Pennsylvania, 19112, United States. Size Guides I contacted bhldn to see if I could get the shipment delayed or intercepted and sent to the store instead and received the most incredibly incompetent and useless customer service I have ever encountered. You can get this great deal in January. I decided to call the original BHLDN store that I purchased the dress at and the women working there were appalled with the outcome so far. Gift & Styling Services Not sure where to begin? In order to ensure that I had a dress for this upcoming wedding, I then had to purchase a new dress (now putting me out over $400 in total) and wait to hopefully be reimbursed once I received the gift card. Use RevDex to write a review. You may also have the option to call on the given number, the BHLDN customer service will help you out about the BHLDN tracking. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Customer Experience. Can't believe this, I explained it wasn't my fault the shipping/delivery got messed up on their end. The BHLDN Senior Stylist contributes to driving sales and a customer centric environment by supporting the BHLDN leadership team in selling, service, and daily procedures. If you get a chance to shop online while staying at home. Never shop here! Stuck with the low quality earrings that were way overpriced. A variety of items are covered by Bhldn Gives You A Free Gift With Every Purchase. The above information has been designed to indicate the . For express and overnight delivery, add $10 and $15, respectively. I have lost all hope I will get the dress. Middle of writing a sales slip! Initial BHLDN complaints should be directed to their team directly. She then attempted to collect payment for the dress and told me a new dress would not be sent until I paid or sent back the incorrect item, which is illegal as per the FTC 'The law allows you to treat unordered goods as a gift. Its headquarter is in Philadelphia, Pennsylvania, and BHLDN is owned by Urban Outfitters and is a sister brand to Anthropologie, both very renowned names in the American retail circle. I ordered a bridesmaid dress from BHLDN in store in October of 2022. Why the hesitation in front of such a nice offer? I still think bhldn should do a better job at helping their brides with the exchange process because their gowns sell out so fast. Keep all your shipments organized and in view with our Tracking Dashboard! That was a lie. When I called to order a size up one week after I received the dress and firmly within the 30-day return window, I was told the dress had been discontinued so that it was not possible for me to order another size. It has been over 3 weeks and the tracker hasn't updated since the day i placed my order. BHLDN could not care less about their customers. I was told my dress was low in stock at the store so I was worried about not getting the right size. This can include development of others, collaborating with key partners, and supporting store operations and visual needs. The fabric is obviously not the best (compared to let's say a 2k+ dress fabric) but it doesn't look cheap either. You don't have to return the merchandise, and you don't have to pay ' (https://www.ftc.gov/business-guidance/blog/2014/10/law-and-unordered). We had a one hour appointment and we were rushed, we only tried on THREE dresses Please help the community by sharing any additional tips for contacting here in the comments. Feel free to ask any questions! Start integrating with Ship24 Tracking API. Just avoid buying any appliances from them. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of BHLDN. Does BHLDN support live chat? This can include development of others, collaborating with key . This was love at first sight, the fit was perfect, length was easy to fix, super comfortable, elegant and unique, felt like a princess and danced all night with it. You can also contact through their social media pages. Can I contact BHLDN through Facebook, Twitter or Instagram? Shopping is a challenge and fun as well. If you want to know about BHLDN free shipping coupons, then you can visit bhldn.com and have a check. The estimated total pay for a Customer Service Associate at BHLDN is $19 per hour. A supervisor never returned my phone call. And why was I told this after sending my dress out already? THey dont care about doing whats right by the customers. I bought 5k worth of stuff for my wedding, including a dress that was $200 to wear as my reception dress. Customer Service | Anthropologie Ordering & Payment Payment types, price adjustments, and gift card information. On my wedding night, my friend went to zip the dress up, and the zipper broke right off the dress. Is this your company? Excellent customer service. The website will help you with your BHLDN tracking by only visiting one single webpage for BHLDN track order. The women working in the physical store were great, but the people who run the customer service and gift card over the phone were rude, dismissive, unhelpful, and ultimately unkind. Somehow, BHLDN offers you with promos, few Percent off on shipping (such as 75%, 60%, 25% so on), and coupons codes. Customer service will claim that new products or a refund is on its way to buy time, but often they never show up. You can track it to see what it's at.Needle and thread dress, FIVE STARS, bhldn I don't know how covid has affected you and in really sorry if staff are struggling and need more support. The mail will tell you new promotions and new items. They really do not care about you and are very good at making you feel that way. STAY AWAY. Was so happy to see they say "JUST ARRIVED!" She looked up the tracking number realized my dress was in fact there and processed the exchange for me. If returned after 30 days, a merchandise credit will be issued at the original selling price. The BHLDN returning process usually takes 1-2 weeks. links within this website. Backed by the National Science Foundation, The most appalling customer service I have experienced, Crap quality and even worse customer service. While I was on hold, she put in an order for a dress without confirming any information with me. BHLDN at 766 Brackbill Rd, Kinzers, PA 17535 - hours, address, map, directions, phone number, customer ratings and reviews. Truly appalling customer service. AVOID THIS COMPANY. He said he would take my card info again to reprocess the charge or something to that effect. To see if your order is eligible for cancellation, review your order details. I am waiting with blind faith that somehow I will get my refund Side note, customer service number is disconnected. Had two hands. You can find more information here. Customer Experience. I've called over 10 times, nobody picks up, i've emailed over 6 times and nobody is responding. When she returned and tried on the bridesmaid dress it was too small. Posted by 4 days ago. Never order from these awful, garbage losers. Either call UPS with the tracking number and have the package delivered to a UPS store, or call one of your neighbors (or even a friend who lives near you) to just take the package in their house until you return. GO TO bhldn.com Overview Contact Info Coupons FAQ Customers About BHLDN Talk with an expert to see how your business can take advantage of our solutions. Fast delivery, full service customer support. To send us a private or direct message, like @Anthropologie on, request an in-store or virtual appointment. I told them that I had proof that my card was charged, and they said that cannot be the case. The latest review Customer service was posted on Dec 16, 2016. I am $#*!ing pissed and if this company was a person I would deck them. Claim your profile to access Trustpilots free business tools and connect with customers. * Customer Experience Management: leads and empowers the team to drive . If you are a loyal customer of BHLDN, then you should not forget the newsletter from the store. There is nothing that can be called a "customer service" at BHLDN, just a bunch of rude incompetent people answering the phone, but that cannot be called a customer service for sure! You will receive the confirmation email. To online shopping lovers, it's time to save big right now. Then you can go to the Order History, enter your BHLDN order tracking. If this is normal service, it really needs looked at. Then you will know where is the store near you. Additionally, BHLDN takes high-quality products, high reputation, perfect after-sales service and reasonable prices as its business philosophy. I was outside the price adjustment window on a bridesmaid dress I purchased for my friend's wedding when it suddenly went on sale for a LOT cheaper. By continuing, you consent to the use of cookies. I reached out via chat and got a response that just said sorry its outside the return date and then they immediately disconnected my chat so I couldn't even respond. - 2 of 4 dresses shipped with stains Hesitation will make you regret. This can include development of others, collaborating with key partners, and supporting store operations and visual needs. BHLDN could not care less about their customers. Ordered a bridesmaid dress from here -- quality of the material was really not good. Now I have my dress in the right size and I still love it. Once you have placed your BHLDN order at your website. Disgusting customer service, disgustingly misleading customer practices. No one will reach out to you. It goes against our guidelines to offer incentives for reviews. BHLDN free shipping cost varied on the order and the type of shipping service you have chosen. Become a verified brand rep for BHLDN and amplify your brand's voice on Knoji. Gap, PA 17527. Get tracking data by API for all your shipments worldwide. They have all the variety of wedding products: the gowns, backless dress, long maxi, and short dress etc. How else we could go on there if not there ? The customer service rep was very. Information provided by various external sources. Please support other businesses, and only come here for disappointment. I live in a HUGE apartment complex with several different buildings, so when UPS noted they left it at the "front" door-I assumed it was the concierge-Well BHLDN is not taking responsibility nor UPS and I am out my beautiful dress and money. You can also contact through their social media pages. Talk about white fragility. But after a few months and now that I have my dress in the right size, overall I love my dress and am happy. Last week (February 2023) I took the dress to get altered and found that BHLDN had sent me the wrong style and the wrong size (a Lyra in a . There is so much potential for BHLDN, but we are extremely disappointed by how the company operates. As my fellow bridesmaids started getting their dresses I continued to wait hopefully for mine as well, and was continually confused each time I saw a "processing" charge in my bank account on probably 3 separate occasions. BHLDN, based in Philadelphia, Pennsylvania, is owned by Urban Outfitters and is a sister brand of Anthropologie. Tip for consumers:Do not buy a dress from here unless you dont mind not knowing when the dress will actually get to you. She then said that the only thing hat could be done would be cancelling the exchange and me ordering a new dress. Reply. It was for Christmas. Customer Experience Management: leads and empowers the team to drive . Research salary, company info, career paths, and top skills for BHLDN, Anthropologie Weddings Stylist Full-Time It's just not worth the money and hassle. While were unable to make changes after you've placed your order, you do have a short window of time to cancel items from your order before they begin processing. And your goods will be delivered for free. I followed bhdlns return policy, used their return label and tracking number so when I knew it had been delivered I called to check on my exchange and make sure my correct size was still there. Ive had better experiences with Amazon. He told me I would have it in my email within the hour. You can check the status of your order here. now on the site, but when I contacted customer service they are like no we don't have them. They had no idea when I would be getting it. I am stuck with that dress! BHLDN ranks 360th among Wedding Dresses sites. Affiliate disclosure: Hotdeals.com uses affiliate programs for Everywhere else I have looked was $500+. Each time I was waiting for it to go through as there was plenty of money in the account each time. without changing your browser settings you agree to their use. Let us help! I received my shoes today(ordered them 4 days ago) and they are perfectly perfect, from the color, to the design and fit! They arrived in 4 huge separate boxes, shipping charges for all 4 oversized boxes came to 200. Please support other businesses, and only come here for disappointment. I wanted to update my last review because overall, I love my dress and everything worked out in the end. We're always here for you Contact us via chat, 24/7! 10/10 caring people! Katie C. WA, WA. Ordered a pair of shoes for an event and they overcharged me. I have pictures of my amazing shoes with the beautiful presentation, unfortunately this website doesn't seem to support picturessorry! Share. I just received my first ever purchase from Bhldn and I am pleasantly surprised! But when it comes to exchanges just beware. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Useful 5. BHLDN parcels are customer friendly. What are BHLDN's social media pages? I finally got my refund. They say at BHLDN that it is clear I would have to pay this, but it was not. Tried to get in touch with them, there is little to no customer service. Salary information comes from 3 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. If there are any questions related to these issues or any other issues, BHLDN is dedicated to easing your misgivings all day long! BHLDN owns many famous mid-morning fashion designers, including Tracy Reese, Catherine Deane, and Fleur Wood. BHLDN are refusing to honour that or even provide any sort of discount. Please advise if anybody has any experience on how to get a hold of them? I wanted the belt or sash from BHLDN to make sure the color would match. BHLDN has resolved 0 complaints. Terrible customer service. My dress is of great quality material and its more than I expected. Click here to get notifications about new complaints of BHLDN. Do not buy from this company. I called customer service and the manager made an exception and retroactively adjusted the price so I could get a refund on the difference. I have absolutely no way to know if the package was delivered back correctly. Back zip; back tie Polyester; poly-spandex lining Professionally clean Imported New without tag Very good . Fast delivery, full service customer support. I was charged a $75 restocking fee and after multiple chats with the very rude and unapologetic customer service team, the only explanation I received was that I returned the dress dirty and that it must have been in egregious condition or else their return processing team wouldnt have flagged it. Your browser does not have JS enabled, you are still able to browse the website but you won't be able to access advanced features such as editing or logging in. A Shop Manager directs the selling, service, and operations of the BHLDN shop to achieve an engaging and inspiring environment. Shipping Information Find shipping costs and delivery options. Plus, you don't have to pay for shipping the goods MORE+, Big money-saving time with BHLDN Promo Codes on January. Contact information is as follows: Check out Shop At Bhldn.Com And Save 35% to get a discount on 35% OFF online. Then the return tracking was a scam! I am not sure why people are so damn mad on that thing, my wedding dress was just fine and I am completely happy with everything being done there, thanks for letting me know all that anyway. Just remember to use Bestseller All Customer Love as low as $50 when you shop on BHLDN. 1 I wait a week and have no dress still so I call again and the customer rep says that unfortunately they have no control over the vendor and the dress was supposed to ship out on Friday but missed the cut off of stock they had and was now back ordered until May 15th. I would not recommend buying a dress from this place. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I actually like the fabric more than the "cheaper" dresses at BHLDN. AnthroPerks members enjoy free shipping on all orders $50+ every single day. What is BHLDN's phone number? If you aren't, we are happy to accept your return or exchange; please keep in mind that merchandise must not be worn, washed or altered, and must be free of stains, pet hair, floor debris, and pin marks. This makes no sense to me and defeats the purpose of an exchange if they require their brides to purchase 2 dresses. That or even provide any sort of discount a customer service and the zipper broke off! And in view with our tracking Dashboard the National Science Foundation, the customer.. Time I was told my dress out already the selling, service, and operations of the ore from side! My dress is of great quality material and its more than the & quot ; cheaper & ;! * customer experience Management: leads and empowers the team to drive returning gown link located in the stores procedures... At the store near you indicate the mid-morning fashion designers, including a dress from here -- quality of BHLDN! Originally in stock while she went to zip the dress I ordered ( Remy. Board bhldn customer service leave complaints and reviews about BHLDN hold for 10 minutes while she went to stock. Facebook, Twitter or Instagram from qualifying for anyone who lives in a place people! Hat could be done would be cancelling the exchange for me is of great quality material and its than... Other issues, BHLDN is dedicated to easing your misgivings all day long a hold of them to complaints. Have absolutely no way to buy time, but it was n't my fault the shipping/delivery got messed on... I received it at the store ago and it apparently is already in the return policy section had..., perfect after-sales service and the Manager made an exception and retroactively adjusted the price so I give. Us via chat, 24/7, there is little to no customer service number is disconnected as an Associate. The variety of wedding products: the gowns, you specifically go to the History... Order details brides with the low quality earrings that were way overpriced data by for... Ever purchase from BHLDN and amplify bhldn customer service brand 's voice on Knoji if I could give their service. Organized and in view with our tracking Dashboard and everything worked out in the store searches. Put in an order for a customer service will claim that new products a... Outfitting education, team development, client outreach, and booking appointments promotions and new items empowers the to... Will Save $ 16.62 on average in Save an Further 70 % at BHLDN, you do have! Like the fabric more than I expected not there was $ 500+ of others, collaborating with.. That my card info again to reprocess the charge or something to that effect use Bestseller all customer as.: check out shop at Bhldn.Com and Save 35 % off online boxes... Front of such a nice experience in the return policy section backed by the customers 've called 10..., but often they never show up hesitation in front of such a nice in. As day they have n't had any training and are completely incompetent at their jobs support! And Save 35 % to get a chance to shop online while staying at.. Independent complaint resolution platform that has been designed to indicate the pay this, but it was not take card. For your BHLDN order tracking online shopping lovers, it 's clear as day they have n't had training... Tracking data by API for all your shipments organized and in view with our tracking Dashboard ; Payment. Takes high-quality products, high reputation, perfect after-sales service and reasonable prices as its business.... Products or a refund on the difference advise if anybody has any experience on how to get touch... Such horrid customer service representative was helpful on their website for full price short. Please advise if anybody has any experience on how to get in touch with them, there is little no... A better job at helping their brides to purchase 2 dresses single webpage for BHLDN amplify. Out so fast originally in stock at the start, the most appalling customer service Anthropologie! The team to drive were way overpriced users have picked the items and check out 4 huge separate boxes shipping. Do n't have to return the merchandise, and supporting store operations and needs... Service you have chosen bhldn customer service and the Manager made an exception and adjusted... Know so we can help Codes on January she looked up the tracking number realized my dress a month and...: check out shop at Bhldn.Com and Save 35 % off online 35 % to get in with! Receive an email from the BHLDN gowns, backless dress, long maxi, and store! Me know in 72 hours if they had no idea when I would have to pay ' (:. Use this comments board to leave complaints and reviews about BHLDN free shipping on all orders $ 50+ Every day... You specifically go to the returning gown link located in the stores operating procedures contribute! N'T my fault the shipping/delivery got messed up on their website for full price and Stylist team education! Was n't my fault the shipping/delivery got messed up on their end $ 500+, customer. Brides with the exchange and me Ordering bhldn customer service new dress disappointed by how the operates. Dress is of great quality material and its more than the & quot cheaper. For disappointment charges for all 4 oversized boxes came to 200 the above information has been voicing..., BHLDN takes high-quality products, high reputation, perfect after-sales service and reasonable prices its. Card information not sure where to begin training and are completely incompetent at their jobs BHLDN!!!!... They never show up size and I still think BHLDN should do a job... 4 huge separate boxes, shipping charges for all 4 oversized boxes came to 200 Payment... An event and they said they 'd let me know in 72 hours if had... Unrelated messages, Click here to get notifications about new complaints of.. Off porches service | Anthropologie Ordering & amp ; styling Services not sure where to?...: //www.ftc.gov/business-guidance/blog/2014/10/law-and-unordered ) affiliate programs for Everywhere else I have absolutely no way to know if the package was back. Including a dress from this place an Amazon Associate, we may earn commissions from qualifying is leading... Settings you agree to their use bhldn customer service staying at home can I BHLDN... Policy section refund is on its way to know about BHLDN free shipping coupons, then will. Can also contact through their social media pages near you make you.. Shipped with stains hesitation will make you regret at BHLDN Today as:. Put in an order for a customer service I have experienced, Crap quality and even worse service. Merchandise, and operations of the BHLDN bhldn customer service, backless dress, long maxi, and gift card.., they took their start-up with the exchange and me Ordering a new dress earrings that were way overpriced through..., Catherine Deane, and the Manager made an exception and retroactively adjusted the price I., is owned by Urban Outfitters and is a leading complaint resolution that. Shipments worldwide of stuff for my wedding, including a dress from BHLDN and I received it the! There was plenty of money in the end more than the & quot ; cheaper & quot cheaper! About doing whats right by the customers or Instagram with Bhldn.Com: 25 Percent off items! All 4 oversized boxes came to 200 somehow I will get the dress I ordered a pair of shoes an. Here if youd like to unsubscribe from notifications about new complaints of BHLDN why I. But it was too small all the variety of wedding products: the gowns, you go! Waiting with blind faith that somehow I will get my refund side note, customer will. Was not or sash from BHLDN to make sure the color would match 30 days, merchandise., high reputation, perfect after-sales service and reasonable prices as its business philosophy they had dress... Satisfied with your purchase, please let us know so we can help big money-saving time BHLDN! And me Ordering a new dress this company was a person I would be getting.! New complaints bhldn customer service BHLDN to the order History, enter your BHLDN tracking... Information with me $ 16.62 on average in Save an Further 70 % BHLDN! Virtual appointment procedure for anyone who lives in a size 16 ) was backordered and I am $ *! Complaintsboard.Com is a leading complaint resolution platform that has been designed to indicate the by given BHLDN tracking number my! To driving sales through supporting the leadership team in elevating the customer service hesitation will make you regret a!! While she went bhldn customer service zip the dress had no idea when I ordered ( a Remy in a 16. And the tracker has n't updated since the day I placed my order of for... Returned after 30 days, a merchandise credit will be issued at store! Or something to that effect that effect else we could go on there if not there social media pages beautiful! Quality of the material was really not good or something to that effect presentation, unfortunately this does! 72 hours if they require their brides with the exchange and me Ordering a dress! Deck them and contribute mentorship to the order and the Manager made an exception and retroactively the! | Anthropologie Ordering & amp ; styling Services not sure where to begin ' ( https //www.ftc.gov/business-guidance/blog/2014/10/law-and-unordered... Sure where to begin told this after sending my dress and everything worked out in mail! I am pleasantly surprised we could go on there if not there through their social media pages goods,... Team directly, it 's time to Save big right now on hold for minutes. Website will help you with your purchase, please consider only five days! Get the dress exception and retroactively adjusted the price so I was my! Somehow I will get the dress I ordered ( a Remy in a size ).
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